Shipping and Delivery

We hope you are as excited to receive your products are we are to create and send them to you. Get in touch with us at hello@remygreen.co.uk if you have any issues regarding your order, shipping or returns, please include your order number in your email. 

We aim to process (dispatch) all orders within 3-4 working days after the order is placed. All orders are sent via Royal Mail (1st Class) delivery which is expected to take 1-2 working days, however, it can sometimes take longer and is unfortunately not a guaranteed service. 

UK 

  • FREE with orders over £50.00
  • £4.00 standard 

International 

International orders will be shipped via Royal Mail or DPD with tracking. Please allow up to 4 weeks for your order to arrive and follow your tracking in case customs fees are payable. All international orders are DDU (delivered duty unpaid) and the customer will be responsible for any VAT, handling charges and customs fees. Should an international parcel be returned due to unpaid fees or failure to receive or pick up the parcel, the shipping costs will not be refundable and any return fees will be deducted from your refund. Should the return fees be greater than the value of the order, no refund will be applicable. 

If you do not receive your order within the specified time frame, please contact us and we can investigate.

  • Starts at £18